Frequently Asked Questions

No. The 30-day free trial is granted once per company account. Upgrading or downgrading between Starter, Growth and Compliance Pro does not reset or create a new trial period.

If you cancel before the end of day 30, you are not charged and your account closes. If you do not cancel, your selected paid plan starts automatically and billing begins. You can cancel at any time from your account settings.

Yes. A valid credit card or payment method is required when you create your account. Nothing is charged during the 30-day trial. You only pay if you choose to keep your subscription after the trial ends.

Every paid plan includes a 30-day free trial. A valid payment method is required at signup, but nothing is charged during the 30 days. If you cancel before day 30, you pay nothing. If you do not cancel, your selected subscription starts automatically after the trial ends. The trial is granted once per company account — upgrading or downgrading plans does not create a new trial.

Yes — ICTORA connects with the major payroll providers (ADP, Gusto, Paychex, BambooHR, and Workday) through pre-built integrations that sync employee records, hours, and approved time entries automatically. For systems we don't yet support natively, our REST API and webhook system let your team build custom connections, and our integrations team can also help scope a direct sync during onboarding. Most customers go live within two to three weeks, and existing workforce data can be imported via CSV during the migration.

ICTORA continuously monitors employee hours, breaks, and overtime against the labor regulations that apply to your business. Whenever a scheduled shift would breach a rule — such as exceeding maximum weekly hours or skipping a mandatory rest period — managers receive an alert before the shift starts. All records are stored in audit-ready format, so when inspections happen, you can generate compliance reports in seconds rather than scrambling through spreadsheets.